Shipping policy

To give our customers the best service possible, please review our shipping policy:

1.   Orders are processed within 24 hours of receipt of the order (excluding weekends and holidays).

2.   At this time, we only offer shipping within the United States. We offer standard and priority level shipping via USPS.

3.  All orders of $100 or more (prior to addition of sales taxes or shipping fees) enjoy free standard level shipping from USPS.

4.  For orders under $100, the shipping rate is calculated at checkout and is based on the products chosen, and speed of shipping. 

5.  Standard delivery typically takes between 3-7 business days, and priority delivery typically takes 1-3 business days.

6.  Tracking details will be provided via email once your order is shipped. Please allow at least 24 hours for the shipping information to update on the USPS website.

7.   If your order is delayed, lost, or damaged during transit, please contact us at info@mytallowhouse.com with your order number.

8.   We are unable to change shipping addresses once packages have left our facility. To ensure prompt and easy delivery, please ensure your shipping address is correct before finalizing your purchase.

For any additional questions or concerns, please contact us at info@mytallowhouse.com.